Water Main UPDATE Wednesday, January 14, 12:00 pm

Current situation:

A boil water advisory is still in effect for the City of Dawson public drinking water system.

A boil water order is in place for restaurants, daycares, community centres, hospital, and schools.

Rock Creek water fill station is not under the boil water advisory.

Residents of Dawson are not required to conserve water at this time.

Crews are making progress on thawing water and sewer lines. We ask for your continued patience as crews work through the large number of affected households.

• The water and wastewater plants and systems are stable. The break on 4th Avenue has been repaired. The break on 3rd Avenue is being addressed as quickly as possible.

• Robert Service School has re-opened Wednesday, January 14.

If you need help:

• If your household has frozen pipes:

-Do not turn off your bleeder,

-Turn off water and power to your hot water tank

-All affected community members can call the Tr’ondëk Hwëch’in emergency number (867) 993-3880 with your address.

• The Dawson Recreation Centre has access to water, bathrooms and showers and will be open 10:00 am to 10:30 pm Monday to Saturday.

• Water jugs can be filled at the Rec Centre, Dawson Water Plant and Rock Creek.

• Rides are available for Elders until 10:00pm. Please call 867-993-3367 or 867-993-3568 for assistance.

If your water is restored:

• If everything is working well, it is crucial to keep your bleeder on, or leave a tap running to avoid re-freezing.

• Monitor your water closely.

• Check your sinks, toilet, shower and mechanical room regularly for sewer backup, if you see any issue call (867)993-3880 immediately. If this happens in the middle of the night, stop putting anything down your drains, and turn off your bleeder.

• Call (867) 993-3880 to let our team know that your water has been restored.

Crews are working as quickly as they can to address this issue for everyone affected. We thank you for continuing to be patient as the situation evolves. Mähsi Cho.

The next scheduled update will take place at 12:00 pm on Thursday, January 15.